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Policies

Thank you for shopping at Hearing Care Supplies. We’re committed to helping you get the hearing aid supplies you need. If you have any questions or problems with your order, we’re here to help.

Returns

Given the medical nature of our products we do not generally accept returns on a purchase unless required to. If you would like to request a return, please be aware that an additional cost for shipping and handling may apply.


Refunds

We will assess all refund and credit requests on their merits considering the medical nature of our products and the information that was available prior to purchase. There is no obligation to provide a refund or credit. Return shipping charges will be deducted from your refund.


Shipping

Shipping is free within the United States when products are sent to customers, however you are responsible for return shipping costs. Any shipping charges incurred are non-refundable.


Contact Us

If you have any questions or concerns, please contact us here.